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For software companies, integration, distributors and technology service companies:
Increase your software clients' satisfaction..for free!
We function as your Customer Success department...
at no cost to you!
We help your customers improve success rate of your software implementation, increase user and management satisfaction,
and in this way increasing their satisfaction with your software.
What can cooperation with us bring you?
Increasing user and customer satisfaction
by improving software adoption rates
Increasing the chance upsales and recommending you as a software provider
By improving communication with the implementation team and users
Bonuses for your customers
We save them hundreds of hours a year by reducing the amount of work required in training, support and distribution
How do we do it?
Through Implementation design comprehensive suit
We provide your software client with a comprehensive range of services:
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A comprehensive suit for software implementation: starting with needs assessment survey all the way to preparation of all the content required for implementation; Training, support and distribution.
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Personal and unique support for the manager and the IT department to assist in communicating the technological goals to the organization and especially with senior management: through the creation of implementation reports and ascertaining the success of the software.
What a Fortune1000 company says about us:
"Since the moment we started working together, and for the following 5 years, Long Story Short has been a loyal and helpful partner to the entire IT department: they have helped with every need and significantly upgraded the communication and training for software in the organization. We are very satisfied with the results. Long Story Short managed to save us hundreds of hours of work per year , in training and service desk. We strongly recommend Long Story Short as creative partners; as training and internal communication developers and as strategists for IT departments."
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