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Our Domains
Implementation Design
ID
Throughout Implementation Design we support the implementation of software and corporate processses. ID contains contents from 3 domains: training, tech support and internal communications.
From A TO Z
The implementation support process begins with identifying the corporate's ID and ends with producing the appropriate content to engage both employees and management in adopting the chosen technology
Communicating with management
Creating presentations and reports for management—keeping them engaged and informed
Producing contents
producing training, support and distribution content
Needs assessment
Locating user, management and company needs
Identifying company's ID
Identifying the unique tech- communication characteristics of the company
TRAINING
Training is a crucial building block in the implementation of software and organizational processes. In large organizations, implementing new software goes beyond just installation and development—it requires a deep understanding and smooth integration into the organizational framework. Training enables employees to grasp the functionality of the software, understand how it fits into their daily work routines, and how it can enhance their performance. Moreover, good training instills a sense of confidence among employees, increasing software adoption and reducing the need for ongoing support. Ultimately, professional training helps the organization maximize its investment in the software and ensures a successful implementation with a positive impact on business outcomes.
TECH SUPPORT
When an organization implements new software, employees may encounter technical difficulties and questions that require quick and efficient responses. Early planning of the technical support framework allows employees to receive the assistance they need in real-time, thereby reducing the time needed to resolve issues and preventing disruptions to daily work (and especially minimizing the number of emails in your inbox). We begin by identifying potential challenges that may arise with the new software and provide appropriate solutions through support systems such as dedicated portals, technical guides, and online support tools. Well-planned technical support not only helps employees quickly overcome technical issues but also enhances the user experience and encourages broader adoption of the software within the organization.
Distribution
It is important to ensure during implementation that all managers and employees are aware of the changes, understand the value of the software, and are encouraged to use it. Proper planning of the distribution framework and effective communication of the technology help create buzz around it, easily engage employees, and maintain transparency throughout all stages of the implementation. This includes distributing targeted messages, internal campaigns, and workshops aimed at generating interest and connecting employees to the new software. Effective internal communication increases employee engagement, reduces resistance to change, and ensures a smooth and successful implementation, with widespread adoption of the software across all levels of the organization.